Need help joining a meeting?
Make sure your computer is ready Perform an Adobe Connect Diagnostic Test to make sure that your computer and web browser can run a web meeting with Adobe Connect. Launch a Test Meeting Use the ”Browser Check” meeting room to make sure that your computer and web browser can launch an Adobe Connect meeting room. In this room, you can also test your computer microphone and web camera. Audio Quality For better audio quality, we encourage participants to utilize a microphone/headset connected to her/his computer, rather than using a telephone. If needed, each meeting room does have the option to dial you at a phone number of your choice. Adobe Connect Add-in Download and install the latest version of the Adobe Connect Add-In [administrator permissions required] on your computer. If you don’t have the Adobe Connect Add-In installed, don’t worry, a temporary version (“Lightning download”) of the Adobe Connect Add-In is launched. Enabling Flash in your Browser The Adobe Flash Player launches the Adobe Connect Add-In. This tool from Adobe allows you to see if Flash Player is installed on your computer and how to enable it in your web browser.
Need help during a meeting?
Meeting support is provided to Minnesota State by Arkadin Support.
Need general help?
Submit a ticket or review knowledge articles on the Minnesota State IT Service Desk